Royal Australian College of General Practitioners

The Royal Australian College of General Practitioners is the peak body for general practice in Australia, representing GPs, general practice registrars, and medical students. The College’s mission spans education, training, research, assessment of doctors’ skills and knowledge, ongoing professional development, resources and guidelines, and the standards general practices use to deliver high-quality healthcare. The internal team is large, the member base is large, and change moves fast.

Our work with RACGP began with the Compass Web Services, the integration toolkit that gave the College’s own development team direct, real-time access to iMIS member data. When the College then moved its website to Kentico, we extended the integration into Kentico’s own platform, supporting both Kentico and the previous Umbraco stack concurrently for a clean migration. The College’s development team came up to speed on the iMIS integration with three days of support over the life of the project. The strategic outcome has been the College’s ability to scale online services across a large internal team without bottlenecking on AMS access; the daily outcome has been a member-facing website that stays current with the pace of the College’s work.

Among the clients we publish about, RACGP is the proof that strong integration tooling unlocks a large internal team rather than competing with it.