Our Engagement Process
Results as a Service runs on a weekly collaboration rhythm. Every week, you see progress. Every week, your membership system gets smarter.
The Collaboration Rhythm
Every week follows a structured cycle that ensures continuous progress and alignment with your goals.
Stakeholder Meeting
Begin each week with a strategic alignment session. We review progress, discuss challenges, and prioritize the week's focus areas based on your evolving needs.
Work Review
Detailed walkthrough of completed deliverables. Every piece of work is demonstrated, explained, and validated against your requirements before moving forward.
Innovation Presentation
We bring new ideas to the table. Each week includes exploration of emerging AI capabilities and how they could benefit your association.
Customer Feedback
Your input drives our direction. We actively seek feedback on current solutions and gather requirements for future enhancements.
Implementation Planning
End each week with clear next steps. We define deliverables, timelines, and responsibilities for the coming week.
Complete knowledge transfer
Every solution we deliver comes with comprehensive documentation and video-recorded handover sessions. Your team will have everything they need to operate, maintain, and extend the AI capabilities we build together.
- Video-recorded demonstrations and training
- Technical documentation and user guides
- Knowledge transfer sessions for your team
- Ongoing support and optimization
See your membership lifecycle mapped in 20 minutes
Book a walkthrough and we'll show you what a designed membership journey looks like - live, with your data.