A membership system that runs itself
Most associations send a welcome email and a renewal invoice - and nothing in between. We change that. Results as a Service designs and runs your entire membership lifecycle, so every member gets the right message, at the right time, through the right channel.
The 11 months of silence
Most associations send a welcome email when a member joins. Then, 11 months later, they send a renewal invoice. In between? Nothing designed. No onboarding sequence. No engagement triggers. No check-ins. No value reminders. The member drifts - and when the invoice arrives, they wonder what they're paying for.
That's not a membership lifecycle. That's a gap. And it's the reason retention is harder than it should be, engagement scores flatline, and staff spend their time chasing renewals instead of delivering value.
Results as a Service closes that gap. We design the entire journey - from welcome to renewal and beyond - and build the automations that make it run. Every week, it gets smarter. Every month, your members are more engaged.
You buy outcomes, not software
You don't manage a project. You don't learn new software. You get a membership system that delivers results, and a team that makes it better every week.
Working Results in 30 Days
No six-month discovery phase. We audit your membership lifecycle, design the ideal journey, and deliver working automations before month two.
A Team, Not a Tool
Weekly strategy sessions with people who understand associations. We don't hand you software and wish you luck - we run it with you.
A System That Gets Smarter
Every interaction teaches the system more about your members. Responses get sharper, insights get deeper, and your membership lifecycle keeps improving.
What you get in month one
Membership Lifecycle Audit
We map every touchpoint from join to renew - and find the gaps where members disengage
Designed Member Journey
A complete communication and engagement plan for every stage of your membership lifecycle
First Automation Live
At least one working automation deployed and delivering results before month two begins
Team Training
Hands-on sessions so your staff understand the system and can see results flowing from day one
The engine underneath
Results as a Service is powered by six integrated components, each solving a specific part of your membership lifecycle.
3dn.Respond
Members get answers, staff get time back
Handles member inquiries around the clock - drafting responses, routing requests, and learning from every interaction so your team focuses on what matters.
Learn more3dn.Learn
See every member, understand what they need
Unifies data from your AMS, website, events, and email into a single view - then uses AI to reveal what each member actually needs from you.
Learn more3dn.Know
Your institutional knowledge, always accessible
Turns your documents, policies, and web content into a searchable knowledge base - so anyone can find the right answer in seconds, not hours.
Learn more3dn.Govern
Board decisions backed by data, not instinct
Gives your board AI-synthesised briefings, compliance monitoring, and strategic dashboards - so governance is informed, efficient, and auditable.
Learn more3dn.Refer
Satisfied members become your growth engine
Identifies your happiest members and gives them easy ways to invite peers - turning organic advocacy into measurable membership growth.
Learn more3dn.Act
Every process runs itself, on time, every time
Automates renewals, onboarding, event follow-ups, and internal workflows - so nothing falls through the cracks and your team stops doing things twice.
Learn moreSee your membership lifecycle mapped in 20 minutes
Book a walkthrough and we'll map your current membership lifecycle, show you where members disengage, and demonstrate what a designed journey looks like - live, with your data.